Contact
Get in Touch
We'd love to hear from you! Whether you have a question about an order, need help choosing the right piece, or just want to say hello - we're here for you.
✉ Email Us
We aim to respond to all enquiries within 1-2 business days (Monday-Friday).
🕑 Response Times
Emails sent over the weekend or on public holidays will be responded to on the next business day. During peak periods (sales, holidays), response times may be slightly longer - we appreciate your patience.
📌 Before You Contact Us
You may find an instant answer in our FAQ page, which covers:
- Shipping & delivery times
- Returns & exchanges
- Materials & safety information
- Piercing placement & sizing
- Jewellery care
💰 Order Enquiries
For the fastest response regarding an existing order, please include your order number in your message.